On-Demand Webinar
Unlock the Power of 'Yes':
Master Ethical Influence & Persuasion for Health Plan Success
In today’s dynamic healthcare landscape, securing a “Yes” from your prospects and members is crucial for Health Plan success. Prisma is here to help you achieve this by sharing insights that combine behavioral science with effective communication strategies.
Whether you’re striving to acquire new members, ensure seamless onboarding, educate about plan benefits, engage those who require care management, or foster member retention, your ability to gain “yes” responses is pivotal. This is key to elevating your quality ratings, optimizing revenue, and driving growth.
In this session, hosted by Prisma, you’ll discover how leveraging the benefits of ethical influence and persuasion, grounded in the lifelong work of Dr. Robert Cialdini, can deliver win/win benefits for both your customers and health plans.
Sign up to watch the recorded webinar now!
During this session, health plans will:
- Explore a time-tested behavioral science model: Build relationships with prospective and current members, dispel uncertainty surrounding their decisions, and motivate them to take positive actions in their best interests. These persuasive principles transcend cultural and language boundaries and can be applied to both traditional and online marketing, ensuring effectiveness.
- Learn small but impactful strategies: Gain substantial ROI on member acquisition, member communications, care management, and retention programs through targeted and effective communication strategies.
- Gain insights into successful implementations: See how leading health plans have harnessed these principles to bolster results, providing you with actionable insights and proven tactics.
Meet Your Hosts
Julie Volz


Renzo Freitas
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VP of Enterprise Business | Prisma
As a leader, my philosophy centers on investing in people to enhance customers' experiences. With a background in strategic solutions for the healthcare and financial services sectors and a sharp focus on customer relationship management, my tenure as a sales leader has been dedicated to spearheading change and fostering an environment where creativity and strategy intersect to drive customer success.
My approach integrates new business development within marketing communications, ensuring that every campaign resonates deeply with its intended audience.
My teams are committed to delivering first-class communication solutions, both physical and digital, that not only showcase our clients' brands but also catalyze meaningful interactions, fueling business growth and customer loyalty.

CCP, CEIP, COIP, CORMP
Ezio Sabatino is a seasoned marketing leader with 30+ years of experience driving revenue growth and market expansion. As Chief Influence Officer at Sabatino Marketing, LLC, an Official Partner of the Cialdini Institute, he specializes in ethical influence and persuasion, coaching businesses using Dr. Robert Cialdini’s groundbreaking principles. One of only ~60 Cialdini Official Partners worldwide, Ezio is the first globally to earn the Ethical Online Reputation Management certification.
With deep expertise in Health Plan marketing (Medicare Advantage, DSNP, ACA), he has led acquisition, onboarding, adherence, and retention strategies. Previously, as Interim Director of Marketing at Access Health CT and Director of Marketing at EmblemHealth and ConnectiCare, he drove brand awareness and market leadership. At ConnectiCare, his efforts resulted in a 38% brand awareness boost and #1 market share in not 1 but 3 key segments.
Trusted by Leading Healthcare Organizations






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